Patient Collection Services

Why Are Patient Collection Services So Important?

A medical bill is essentially a patient statement, delivered either by mail or electronically. As a healthcare provider, you likely spend a significant amount on generating and sending these statements, often relying on administrative staff dedicated solely to billing tasks.

A patient statement service manages this entire process for your clinic, helping you reduce administrative costs, improve patient payment collections, and ensure your team stays focused on patient care.

iMedBilling’s Patient Statements Are Clear, Accurate, And Timely

Before final invoices are prepared and sent to patients, our experienced team carefully reviews each statement. Patient statements are generated at the end of every month, and all details are double-checked to ensure accuracy before delivery.

We also provide a separate report to clinics highlighting accounts with the highest statement volumes that may require follow-ups or referral to a collection agency.

Objectives:

One of the most effective approaches to patient billing is dividing statements into four equal groups and billing each group weekly throughout the month. This method ensures a steady and predictable monthly revenue flow.

When creating patient statements, the following best practices should be followed:

Secure statement printing:

Protect patient health information and remain HIPAA-compliant

Easy accessibility:

Ensure all statement details are clear and easy to understand

Patient-first approach:

Keep statements simple and patient-friendly

Clear branding:

Patients should immediately recognize who sent the statement

Multiple payment options:

Clearly list payment methods such as check, credit card, or online payment

No confusion:

Show insurance payments clearly and highlight the patient’s financial responsibility

What’s Included:

Customized Statements And Delivery To Expedite Collections

Personalized Statements To Improve Collections

Research-driven, well-designed statements engage multiple patient groups and help improve payment response rates.

Faster Payments That Meet Patient Needs

Digital notifications and electronic statements are provided alongside paper statements to encourage quicker payments.

Reduced Inbound Patient Inquiries

Easy-to-understand statements with multiple payment options significantly reduce billing-related phone calls.

Rapid Access And Efficient Delivery

Modern billing technology helps lower costs while improving mailing efficiency and managing returned mail.

Patient Collection Service Features

We analyze denied claims to identify the most frequent denial causes and trends..

Send Text Balance Reminders

Text reminders save time and costs compared to paper bills and allow patients to pay electronically with ease.

Auto-Scheduled Statements

Advance scheduling ensures statements are sent and resent on time, preventing missed or duplicate billing.

Electronic Statement Delivery

Electronic statements reduce administrative expenses and allow statements to be sent to multiple patients simultaneously.

Customizable Statement Layouts

Choose from multiple statement designs to match your practice’s branding and communication needs.

Book An Appointment

By submitting this form you are agreeing to our Privacy Policy,
We guarantee not to disclose your information.